Account Security

Security is a #1 priority here at Custody Junction™. We have been in the online business of managing customer's information since 1997. We have experience and we know how to manage it and protect it.

All information you enter is SSL (secure socket layer) encrypted with VeriSign® technology, the leader in online security. This is the same technology that banks and the federal government uses.

It's easy to tell when you are protected by SSL encryption - the lock or key at the bottom of your browser changes color or is no longer broken. This may vary depending on your web browser. You will see that you are in a secure environment when you begin to create your account and when you are inside your account.

The VeriSign® technology we implement with our software and service encrypts all of your personal information including credit card number, name, and address, scheduling, etc. so that it cannot be read as the information travels over the Internet.

If you have security concerns, please call us 1-800-680-9052.

Account Access

Access to your Custody Junction™ account is protected by one (or multiple) unique username and password depending on your account permission settings. Sharing access is a valuable part of the software and service, but it is not required. Inside your account there is a manage account button that permits you to change the permission settings to include or exclude guest access for the other parent or your attorney. Under no circumstances will our support staff ask you for your password.

Physical Data Security and Connectivity

Once your data arrives to our server securely, we take several measures to ensure your information is safe. Our data security measures include:

- Environmentally controlled fire detection and suppression system.
- 24X7 secured access and security alarms.
- 24X7 camera surveillance.
- Card scans and sign in-and-out procedures with 6 month logs.
- Redundant power supply.
- Multiple data paths.
- Multiple backbone access.
- Environmental control system.
- Reinforced raised floors.
- 24X7 local network operations specialists.
- 24X7 network data, access, and server monitoring.
- Key locked location.
- Key locked rack server.
- Multiple on-site and remote back-up.
Confidential Guarantee

Everything you do at Custody Junction™ is done in confidentiality. Our business depends on protecting your privacy. We do not use your personal information (name, address, e-mail) for anything other than providing you the software and service. In no way do we sell or rent your information or do we use your information for our own personal use.

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Questions? Call
1-800-680-9052


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