Customer Support

If you have any questions about the service or how it works, please give us a call, toll free at 1-800-680-9052, Monday through Friday, 9 a.m. to 5 p.m., EST.

We pride ourselves in being able to support our customers. We know from our 14 years in the business that our customers like our "human to human" approach that provides timely and accurate help. We know that people often want to talk to a person rather than ask questions through an impersonal automated e-mail system.

If you are an existing customer, you may want to examine our "Instructional Guide". The guide is available inside your account in the upper right corner. Our "Instructional Guide" may have the answers your are looking for and more. We suggest that all users spend the 10 minutes to read through the guide to maximize his or her user experience and the potential Custody Junction™ has to offer.

Our support team is available via our online support system 24/7 inside your account or by calling 1-800-680-9052, Monday through Friday, 9 a.m. to 5 p.m., Eastern Standard Time. An online support inquiry between 9 a.m. and 5 p.m. EST, Monday through Friday, is usually answered within five minutes.

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